Terms and Conditions

1. Scope

These Terms and Conditions apply to all contracts between Web Wish, Hubertusstr. 17, 90559 Burgthann (hereinafter "Contractor") and the customer (hereinafter "Client") concerning web design, web development and related services.

The Client’s deviating terms are not recognized unless the Contractor expressly agrees to them in writing.

2. Subject of the contract

The subject of the contract includes in particular:

• Concept and design of websites
• Technical implementation
• Adaptation and maintenance of existing websites
• Optional: hosting, maintenance, search engine optimization, trainings

The specific scope of services is defined in the respective offer or contract.

3. Conclusion of contract

A contract is concluded when the Client accepts an offer of the Contractor in writing or in text form (e.g. email).

4. Client cooperation obligations

The Client provides all content required for the project (texts, images, logos, etc.) in a timely manner and in a suitable form.

Delays caused by missing cooperation are not the responsibility of the Contractor.

The Client warrants that provided content is free of third-party rights.

5. Fees and payment terms

The fee is based on the agreed offer.

All prices are net plus statutory VAT.

Unless otherwise agreed:

• 50% deposit upon placing the order
• 50% after acceptance

Invoices are due within 14 days without deduction.

6. Acceptance

After completion, the work will be presented to the Client for acceptance.

Defects must be reported in writing within 7 days.

If no feedback is provided, the work is deemed accepted.

7. Rights of use

After full payment, the Contractor grants the Client a non-exclusive right to use the created website without time or territorial limitation, unless otherwise agreed.

The Contractor reserves the right to use the website as a reference.

8. Warranty and liability

The Contractor is liable only for intent and gross negligence.

In cases of slight negligence, liability applies only in the event of a breach of essential contractual obligations.

No liability is assumed for:

• Content provided by the Client
• Outages caused by third parties (e.g. hosting, plugins)
• Security vulnerabilities in third-party software used

9. Term and termination

For ongoing services (e.g. maintenance), the agreed minimum term applies.

The contract may be terminated with 14 days’ notice to the end of the term.

10. Data protection

The Contractor processes personal data exclusively within the scope of the applicable legal provisions.

For details, please refer to the privacy policy.

11. Final provisions

The law of the Federal Republic of Germany shall apply.

The place of jurisdiction is, where permissible, the Contractor’s registered office.

Should individual provisions be or become invalid, the validity of the remaining provisions shall remain unaffected.